Delay in Housing Benefit payments
If you are enquiring about a Housing Benefit payment that you expected please be aware that due to a technical problem with our payment run there will be a delay with your payment.
Your payment will be received one day later than usual.
We apologise for any inconvenience this may cause.
Already getting Housing Benefit and Council Tax Support?
Don’t forget to tell us about any changes in your circumstances or those of any other people who live with you. You can now do this online using our online change in circumstances form.
Contact the Housing Benefit and Council Tax Support Service
Email council's benefit enquiries
Phone: 0300 123 5013
For help and advice in person visit a contact centre
You can deliver claim signed forms and supporting evidence at the contact centre or your local library.
We are committed to treating people fairly, regardless of their disability, ethnicity, gender, sexual orientation, transgender status, age, religion or beliefs. Please contact us if you have any concerns or need extra help
Council Tax Support
Cheshire East Council created its own scheme to replace Council Tax Benefit on 1 April 2013. More information is available on the Council Tax Scheme.
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