A community pharmacy or chemist is a place where you can get a prescription dispensed, buy medicines, or ask a pharmacist for advice. A pharmacist is the most qualified person in the pharmacy to dispense and sell medicines and give advice.
The Government requires all Health and Wellbeing Boards to produce an assessment of their local pharmaceutical services every three years. This document is called the Pharmaceutical Needs Assessment (PNA) and the next PNA must be published by 1 October 2025. The local Health and Wellbeing Board is a partnership of key leaders from the local health and care system who work together to improve the health and wellbeing of their local population.
We would be grateful if you could answer some questions about your own experience and views. It is helpful to us if you complete the survey even if you don’t use them. Your views will help us to look at the pharmacy needs of the local population and ensures that community pharmacy services are provided in the right place and meet the needs of the communities they serve both now and in the future.
The survey was produced in collaboration with other local authorities across Cheshire and Merseyside and is hosted by Liverpool City Council.
Only members of the public health team will be able to see the responses. The survey is anonymous and should take about 15-20 minutes to complete. Any information you provide is private and confidential and will not be shared. Only overall results of this consultation will form part of the PNA. Data is stored and analysed only for the purpose of producing the 2025 – 2028 Pharmaceutical Needs Assessment and for no other purpose and will be destroyed within 9 months of the final PNA being published.
We will always process and store your personal data securely and confidentially. Please see our Privacy Notice for more information.
If you have difficulties in accessing or completing this survey for any reason, staff are available at your local library that will be able to assist. Limited paper versions of the survey are also available there. If you cannot access a and you cannot complete the form online, please contact our Customer Service team on 0300 123 5024 for help completing this survey.
If you have any questions about this survey, or about the Pharmaceutical Needs Assessment in general, please contact our Public Health Intelligence Team at PHIT@cheshireeast.gov.uk.