How and when to pay your Business Rates (Non-Domestic Rates)

We offer a range of easy and convenient ways to pay your Business Rates.

Ways to pay Business Rates

Always quote your Business Rates account number when making a payment.

Ways to pay your Council Tax
Payment icon	Ways to pay Business Rates	Payment details
	Set up a Direct Debit online	Joint signatories If you need two signatures to authorise direct debit payments, you'll need to download and complete the Direct Debit form (PDF, 133KB) and return it to the address on the form. You can set up a direct debit online and choose or change a monthly payment date; 1, 15, or 27 of the month choose between 10 and 12 instalments change your bank details You will need your business rate account number, bank account number and sort code. Set up or amend a Business Rates Direct Debit You'll get a revised bill to confirm payments. Direct Debit guarantee
	Internet banking Remember to quote your Business rates account number	Sort code: 30-80-12 Account no: 26106368 Bank account name: Cheshire East Council You need to make the payment a few days before the first of the month to make sure we get it in time You can set up a regular payment (standing order) so you don’t have to remember to pay every month, or you can make one-off payments each time. If you set up a regular payment, you need to change the amount every March when you get your annual bill and find out your payments for the year. Send your remittance advice to ratesbacs@ecwip.co.uk
	Credit/debit card	online card payments
	Business Improvement District Payments	Business Improvement District payments
	Automated payment line	0300 123 5039 Open 24 hours a day, 7 days a week
	Pay at any UK Post Office or any shop that displays the PayPoint symbol	You will need to take your bill with you to make payment using the barcode on the back PayPoint will only take cash payments Post Offices will take debit card payments

When to pay your Business Rates

Annual Business Rates bills are issued in March. You might get a new bill part way through the year if your circumstances change.

The bill is normally split into 10 monthly payments (instalments) running from April to January. You'll pay fewer instalments if your bill is less than £500 because there is a minimum charge of £50 each month.

You can ask for your instalments to be spread over 12 months from April to March if you have not already arranged this. If you pay by direct debit you can use our online direct debit form to do this. If you pay by any other means, contact the Business Rates team as soon as you get your bill so we can change your account details.

You can choose to pay the amount in half yearly payments on 1 April and 1 September. Contact the Business Rates team in March to arrange this as soon as you get your bill so we can change the details on your account.

You can also choose to pay the full amount all in one go. To do this you’ll need to pay by 1 April for the year ahead.

Payment problems

If you can't pay your Business Rates you must let us know as soon as possible.

You can:

contact the Business Rates team
call us on 0300 123 5013

The longer you leave contacting us the bigger your arrears will become and the harder it will be to make a payment arrangement to clear the debt.

If you don't pay on time, we'll start the recovery process and legal costs will be added to your debt.

Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit, Cheshire East Council will tell you 10 working days in advance of your account being debited or as otherwise agreed. If you ask us to collect a payment, we will confirm the amount and date at the time of the request.

If Cheshire East Council or your bank or building society make a mistake in taking a Direct Debit, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when we ask you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. They might ask for confirmation in writing. If you do cancel a Direct Debit, please tell us.

The reason we offer a choice of payment dates for Direct Debit and not for any other method is to encourage more people to decide to pay by Direct Debit. This is because Direct Debits cost far less to process than any other type of payments - so when you pay by Direct Debit, more of your Council Tax goes directly to providing services.

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Contact Business Rates

Customer Service Business Rates Team available for telephone enquiries:
Monday - Friday, 9:00 - 13:00

0300 123 5013

Revenues Service
Cheshire East Council
PO Box 622
Crewe
Cheshire
CW1 9JH

Page last reviewed: 04 October 2024