In the towns detailed below, we issue a limited number of resident permits for town centre car parks.
During the extended consultation process carried out by the council last year, many residents, who have no off-street parking available and on-street parking restrictions outside their homes, expressed concern that the introduction of parking charges would adversely affect them. This is because historically, they have been able to park for free in public car parks closest to their home.
As a result, the council carried out a mapping exercise to identify residential properties that are without access to other parking and are within 150 meters of the centre of the car park where charges are being introduced. 150 meters is the distance considered to be reasonable for someone to park within the vicinity of their home and still have quick and easy access to their vehicle.
Those that fit the criteria are now eligible to apply for a 12-month parking permit for specific car parks, at a vastly reduced cost.
The eligibility criteria for the scheme, which is already in place for certain addresses in Knutsford, Macclesfield and Nantwich, has been extended to include that the vehicle for which the permit applies must be insured at the address, is taxed and has a valid MOT.
The following checkboxes are used for accordion drop-downs. When selected, they show content that was visually hidden
You can only apply for a resident's car park permit if you meet all the following conditions:
We can issue two resident permits per property.
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The following checkboxes are used for accordion drop-downs. When selected, they show content that was visually hidden
The following checkboxes are used for accordion drop-downs. When selected, they show content that was visually hidden
General resident's car park permit terms and conditions
i. Only private cars and vans under 3.5T gross vehicle weight are permitted to use the car parks.
ii. The permit must be displayed on the car windscreen, on the driver’s side. Vehicles not so displaying the permit are liable for payment of the normal parking charges.
iii. The cost is payable in advance and payment must accompany applications.
iv. Applications should be made to Cheshire East Council, Parking Services, Municipal Buildings, Earle Street, Crewe CW1 2BJ.
v. The Council reserves the right to revoke any permit if they find that the holder has misused the facilities offered.
vi. The conditions and regulations imposed by the Cheshire East Consolidated Off Street Parking Order shall apply to permit holders except where they may be inconsistent with these terms and conditions.
vii. Cheshire East Council shall not be liable for personal injury or for loss of or damage to vehicles, their accessories or contents in this car park (save for the negligence of the Council).
viii. The issue of replacement permits due to incorrect information given in the application form will be subject to an administration fee of £25.00. In the case of lost or stolen permits a replacement will be issued upon written notification subject to an administration fee of £25.00.
ix. A change to the vehicle registration number on a permit is subject to a £25.00 administration fee and is payable in advance. A change of vehicle form must be completed and submitted with proof of payment to carparks@cheshireeast.gov.uk
x. Notwithstanding anything herein contained the Council will instruct their Attended Staff to lend all possible assistance to holders of Contracts.
xi. A specific resolution of the Council at Highway Committee on 07/09/2000, excludes new developments from this scheme.
xii. Either party may terminate the contract at any time by giving one month’s written notification.
xiii. Refunds are available but are calculated for whole remaining months only. Permit and refund application must be received within 3 working days of the beginning of the month in order for that month to count within the refund period. Proof of posting will not be accepted as proof of delivery. The amount of refund is subject to a £10.00 admin fee which has already been deducted from the amounts shown below:
Parking permit refund amounts.
Parking permit refund amounts
Months left | £80.00 permit refund amount | £95.00 permit refund amount |
11 |
£63.00 |
£76.00 |
10 |
£57.00 |
£68.00 |
9 |
£50.00 |
£61.00 |
8 |
£43.00 |
£53.00 |
7 |
£37.00 |
£45.00 |
6 |
£30.00 |
£37.00 |
5 |
£23.00 |
£29.00 |
4 |
£17.00 |
£21.00 |
3 |
£0 |
£0 |
2 |
£0 |
£0 |
xv. If you change your name you will need to provide official evidence of this (e.g. marriage certificate).
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Alderley Edge and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Alsager and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
- Station Road
- Well Lane
- Fairview
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1.Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Audlem and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Congleton and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Crewe and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Disley and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
- Station Approach
- Community Centre
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Handforth and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
- School Road
- Handforth Library
- Wilmslow Road
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Holmes Chapel and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Knutsford and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing fraud - see www.cheshireeast.gov.uk/nfi
3. The permit may be used on one only of the following car parks: -
King Street
Silk Mill Street
Princess Street
Tatton Street
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one. To be eligible you must be a permanent resident of Macclesfield and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing fraud - see cheshireeast.gov.uk/nfi
3. The permit may be used on one only of the following car parks: -
Christ Church
Churchill Way
Commercial Road
Duke Street
Gas Road (Gas Road permit holders can use the Commercial Road car park when Gas Road is closed for the Charter Fair - 2 periods of about a week each year)
Jordangate (MSCP)
Old Library
Park Green
Pickford Street
Sunderland Street
Waters Green
Whalley Hayes
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
Please note that Jordangate MSCP is available for use between the hours of 07:00 to 19:00 Monday to Saturday. Users of this car park are advised that the premises will be locked overnight between 19:00 and 06.45 and all day on Sundays – vehicles left on the car park after closing cannot be recovered until the next working day.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit at a cost of £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence, i.e. the vehicle registration document and a current Council Tax Demand Notice or bank statement or Utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Middlewich and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
- Southway
- Civic Way
- Seabank
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one and also provide a current utility bill to prove your continued residency. To be eligible you must be a permanent resident of Nantwich and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
The scheme is experimental and may be withdrawn.
2. We may share information with other public bodies for the purposes of detecting and preventing fraud - see cheshireeast.gov.uk/nfi
3. The permit may be used on one only of the following car parks: -
Love Lane
Bowling Green
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will not be entitled to the reservation of any specific parking space for their exclusive use.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
5. Contracts are from Monday to Saturday.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit at a cost of £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document and a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Poynton and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Prestbury and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.
1. Annual parking permit contracts run for 12 months from date of issue. You will not receive a reminder to renew this permit, you must make a new application before the expiry of the current one to prove your continued residency. To be eligible you must be a permanent resident of Sandbach and must be on or have applied and are waiting to be put on the Register of Electors at an address within the defined town centre. Permits will be issued on the basis of two per household, the first permit issued will cost £80.00 and the second issued will cost £95.00.
2. We may share information with other public bodies for the purposes of detecting and preventing national fraud.
3. The permit may be used on one only of the following car parks:
- Westfields
- Chapel Street
- Hawk Street
- Crown Bank
- Well Bank
- Brookhouse Road
4. Contract holders may park in the relevant car park subject to the availability of parking spaces and to all other conditions of use as displayed on site but will NOT be entitled to the reservation of any specific parking space for their exclusive use.
5. Contracts are from Monday to Saturday.
The contract is not transferable between different cars and may only be used on the car park for which it was issued.
6. If you hold a current resident permit and are changing your vehicle permanently then you will need to replace your permit, this will cost £25.00 for the replacement. On receipt of the new permit, the old permit must be returned as failure to do so may incur a £25.00 cost.
If you hold a current resident permit but have to use a courtesy car then you must get a unique reference number from us to display alongside your permit. Failure to display this reference number may result in the issue of a Penalty Charge Notice.
7. Two forms of documentary evidence must be provided to verify your place of residence - the vehicle registration document AND a current Council Tax Demand Notice or bank statement or utilities bill.