Insurance claims information for solicitors

Personal injury claims 

Personal injury claims (not exceeding £25,000 damages) must be made via the Claims Portal.  

As a consequence of the Ministry of Justice reforms relating to personal injury claims all such legally represented claims for incidents occurring on or after 31 July 2013 have to be submitted via the Claims Portal.

The Council’s appointed claims handling agents for public liability, employers liability and motor claims are :

Public liability and employers liability

For incidents occurring 1 April 2014 onwards

Gallagher Bassett International
Central Admin
4th Floor
North Felaw Maltings
48 Felaw Street
Ipswich
Suffolk
IP2 8PN

Phone : 0113 246 2000

Any claims being made via the Portal should be directed to Gallagher Bassett under their organisation ID D00019

For incidents occurring 31 July 2013 to 31 March 2014

Topmark Claims Management Limited
160 Bath Street
Glasgow
G2 4TB

Phone : 0141 331 6831

Any claims being made via the Portal should be directed to Topmark under their organisation ID – D00073

Motor

For incidents occurring 1 April 2017 onwards

Protector Insurance
City Tower
Piccadilly Plaza
Manchester
M1 4BT

Phone : 0161 694 9690

Any claims being made via the Portal should be directed to Protector under their organisation ID – D00029 

For incidents occurring 31 July 2013 to 31 March 2017

Topmark Claims Management Limited
160 Bath Street
Glasgow
G2 4TB

Phone : 0141 331 6831

Any claims being made via the Portal should be directed to Topmark under their organisation ID – D00073

Privacy notice for insurance

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