Accessibility statement for Modern.gov
This accessibility statement applies to https://moderngov.cheshireeast.gov.uk.
This website is run by Cheshire East Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen (we have 21 pages where content may spill off the page)
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- the media player is not fully accessible to keyboard navigation and assistive technology
- some links have not been optimised for assistive technology
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are d/Deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Technical information about this website’s accessibility
Cheshire East Council is committed to making this application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Technical specifications
Accessibility of Cheshire East Council website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
- The media player button and councillor select option do not indicate when they receive the focus. This fails WCAG 2.0 AA 2.4.7 as controls should change appearance when they are selected
- Some inputs in the media player do not have associated labels. This fails WCAG 2.0 A 1.3.1 - ensure form controls have labels
- On one page, a table has no header cells. This fails WCAG 2.0 A 1.3.1 as all tables should have headers
- On one page, there is a heading with no text. This fails WCAG 2.0 A 1.3.1 as all headings should include text
- On one page, there is a table that does not include scopes in the table header. This fails WCAG 2.0 A 1.3.1. The scope attribute identifies whether a table header is a column header or a row header
- On one page, there are multiple empty links. This fails WCAG 2.0 A 4.1.2 - ensure links can be used by screen readers
- The media player is contained within a frame that has no title. This fails WCAG 2.0 A 2.4.1. All frames must define a readable title, which briefly described the contents of that frame
- The library page has a list of related links that have not been written semantically. This fails WCAG 2.0 A 1.3.1 - allowing assistive technologies to more easily navigate from item to item. Or pass entire groups of links if the user wants to
Disproportionate burden
We’ve assessed the cost and resources required to fix all our PDFs. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will review this assessment each year.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We have a subscription with Silktide. This highlights instances that require attention. We fix the priority 1 issues that we can first, and then work through the list as capacity allows. We review the report regularly.
We're working with the supplier, Civica, to fix the issues in this statement and to make the system more usable for all users.
Preparation of this accessibility statement
This statement was prepared on 22 October 2024. It was last reviewed on 22 October 2024.
This website was last tested on 21 October 2024. The test was carried out by our web team using a combination of automated checks from Silktide, Axe tools, Wave and the ANDI accessibility testing tool. We also manually checked pages that we visited.
Page last reviewed: 22 October 2024
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