Housing Options

We currently provide the following services:

If you have no accommodation available to you or you are likely to lose your accommodation you should contact the Housing Options Team as soon as possible. By contacting the team early, there will be more options available to you to either prevent homelessness or resolve it if it occurs.


Our Housing Options Team produce regular newsletters to keep partners and other agencies up to date on what we do and how we can help people in housing need.

Special Edition: Rough Sleeping Newsletter (PDF, 438KB)

September 2016 Newsletter (PDF, 676KB)

July 2016 Newsletter (PDF, 428KB)

Severe Weather 

When the weather is predicted to be zero degrees Celsius or below for three consecutive nights then Cheshire East Council's Severe Weather Emergency Procedure (SWEP) comes into place.

The SWEP document covers what responsibilities the Local Authority has during this period and gives the necessary contact information.

 SWEP document (PDF 104KB)

Cheshire East no longer owns any council housing, but works with housing associations and social landlords to provide social housing across the area.

If you would like to speak to a Housing options advisor about your housing situation in more detail, please visit the contact Housing page.

Our Customer Charter  tells you what you can expect from our service.

Fair processing

The Housing Options services may collect information for the purposes of providing you or your family with appropriate services. The information we collect about you depends on the reason for your involvement with us.   All personal information is subject to a legal duty of confidence.  The legal framework for confidentiality is contained in common law, the Human Rights Act 1998 and the Data Protection Act 1998. If you wish to find out more information on; how your information is used; what we use the information for; who has access to the information and how secure it is, please contact the Housing Options Manager.