Ask for a review / make an appeal for school transport
Stage 1 - review
You can ask us to review our decision if we have refused your application for home-to-school travel assistance and you have exceptional family circumstances that you think we should consider, or if you are not happy with the type of travel assistance offered.
Submit a request for Stage 1 Review
A senior member of staff will review the decision and reply to you within 4 weeks of receiving your request. If you have not heard from us within 4 weeks, you can contact the Education Travel Policies team at educationtravelpolicies@cheshireeast.gov.uk.
Cheshire East Council (CEC) is committed to protecting the personal information we hold of people who use our services. You can find out more details about how we deal with your data on our privacy notice page.
Stage 2 - appeal
You have 4 weeks to escalate to stage 2 appeal if you are dissatisfied with the response from the stage 1 review. This means your case will be considered by elected councillors on our appeals sub-committee.
Make an appeal against a school transport decision
You can submit additional information by email to educationtravelpolicies@cheshireeast.gov.uk.
The sub committee will consider both written and verbal representations from parents / carers and council staff within 8 weeks. If you have not heard from us within 8 weeks you can contact the education travel team email address. We will tell you the outcome of your appeal.
More information about the transport review and appeal process
Page last reviewed: 03 July 2024
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