Road condition and repairs

Contents

• Road and pavement condition repairs and improvements
• Pothole information and repair (level 1)
• Maintaining and protecting the road network (patching - level 2)
• Investing to improve the road network (resurfacing - level 3)

Investing to improve the road network (resurfacing - level 3)

Where large scale treatment of a road will deliver better long term value than patching, we include the work in our level 3 programme (known as our Carriageway Improvement Programme). When more than 20% of a stretch of road needs treating, for example, it is more cost-effective to treat the whole stretch of road than to patch.

Level 3 work improves the overall condition of the road. The work involves treatments such as surface dressing, micro asphalt and resurfacing.

Contact Highways

Report a problem online

If you consider a highways issue to be dangerous, or an emergency:

Call the Highways Customer Services Team on 0300 123 5020 during office hours 8:30am – 5:00pm.

Call the Out of hours team on 0300 123 5025 after 5pm and before 8:30am, including weekends.