Care Finder

What is Care Finder

If you are a self-funder or a personal budget holder, then Care Finder can help you to arrange care services online by completing simple questions about your requirements. You can create a care request yourself or on behalf of a friend or family member (such as mother, father, wife, husband, son, daughter). Your answers are shared with matching providers registered in the Live Well online service directory, giving you greater choice and control of the services you need. Providers respond to you online, allowing you to compare and choose the provider most suitable to support your needs.

Care Finder places you at the centre of managing and controlling your care and health information online. There is no cost to use this service, you just need access to the internet.

Services available on Care Finder

Below is a list of all the services you can book through Care Finder solution, click on one of the service names to find out more.

• Home Care 
• Referral for a Personal Assistant
• Supported Living (with or without accommodation)
• Equipment and Adaptations 
• Practical Support at Home
• Residential and Nursing Care Homes
• Respite Care Homes
• Day Opportunities 

What does Care Finder do

Care Finder can be used to

• interact directly with care providers
• share your care requirements with a range of Live Well care providers, quickly and easily
• exchange messages with chosen providers
• compare costings and Care Quality Commission (CQC) ratings

Are you eligible for Care Finder

You can use Care Finder if you have a direct payment or are a self-funder. Check to see if you’re eligible to use care finder by visiting our Care and support for adults, paying for care information page

Accessing Care Finder

Residents are only able to access the Care Finder solution once they have registered with a public account on Live Well, by creating an account residents will also have to accept the Care Finder Terms and Conditions along with the Disclaimer.

• You can access Care Finder from any computer or smartphone with internet access
• To get started, go to Care Finder 
• You will need to register for an account if you don't already have one.

Care Finder Guidance

The Care Finder guidance documents provides in depth detail on the Care Finder user journey process. Save a copy of the user guide by accessing the document and choose the option to download.

• Care Finder User Guide - residents (PDF, 751KB)