New hub makes it easier for families to contact health services

1 June 2022 

A new service has recently been launched in Cheshire East by the NHS 0-19+ Service. The Contact Hub makes it easier for families to access health services for local children and young people.

Parents and carers can now access a range of services via one dedicated telephone number – 0300 123 4058, as well as a wealth of information, support and resources via the Contact Hub’s website. Services within the hub include; infant feeding, health visiting, school nursing, immunisations and family nurse partnership.

The Contact Hub provides parents, carers and young people with:

• Telephone advice line and signposting to local services
• Dedicated support from 0-19+ services
• Peer support
• Referrals into other local services
• Instant access to information, resources and guidance via the dedicated website and social media pages – @0219HVHubCE and @schoolnursesCE
• Support groups
• Access to ChatHealth – confidential text messaging service for 11-19 year olds

The dedicated children and young people’s website is a key element of the Contact Hub. With the click of a button, parents, carers, and young people can access a range of local and tailored support, information, and advice, including videos, resources – ranging from baby packs, weaning and school readiness support to wellbeing and resilience tools and vaccination schedules, as well access to local online support groups.